Beth est bénévole sur une ligne d'assistance téléphonique. Elle répond aux appels de toutes sortes de personnes qui se sentent seules, désespérées et inquiètes. Beth est toujours au bout du combiné pour les écouter et les réconforter... Beth is a helpline volunteer – part of the small army that gets on the phone every night across America, fielding calls from all kinds of people feeling lonely, broken, hopeless. Over the last year the tide has become a tsunami. As Beth goes through her shift, the stakes rise: is this the night she will lose someone? Save someone? Eventually, Beth’s own story comes to light, revealing why she does it. All along we remain with her: listening, comforting, connecting – patching the world back together, one stitch at a time.